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Tammy Lenski

Conflict resolution for business, team, and personal relationships

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Conflict resolution blog + podcast

The “space between” is the figurative terrain between them and us, between where we are and where we want to be, and between who we are and who we want to be when we’re in a difficult conversation.

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Upstream conflict resolution

Choosing the right conflict resolution tools

When conflict is real but not true

Introducing QueryCards

MOST RECENT

How to influence the way people act during conflict

How to politely stop long-winded talkers

Avoid this common blunder when confronting difficult behavior

Blame vs contribution (and how to make the shift adroitly)

EFFECTIVE COMMUNICATION

5 bad listening habits and how to break them

How to express a concern without making things worse

5 impactful questions for handling difficult moments

Is the overconfidence effect sabotaging your communication?

More on effective communication →

SELF-MASTERY

Ask yourself this kind of question when an argument rattles you

Fighting in a relationship: The gift of anger

You make me so angry!

4 quick techniques to help you think straight in an argument

More on self-mastery during conflict →

MENTAL MODELS

A lesson in compassion and understanding from a most annoying woman

Flip the problem to illuminate hidden solutions

Doubt your conflict story

A visualization for letting go of things you can’t change

More on conflict resolution mental models →

GOOD PROCESS

4 handy principles for deciding when you can’t agree

Is the Einstellung effect interfering with your problem solving?

The type of problem that makes conflict resolution harder

3 ways to turn adversaries into problem-solving partners

More on good problem-solving process →

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