I launched the newsletter in 2002 to provide clients, students, subscribers, and website visitors with practical, road-tested conflict resolution insight and guidance. The question at the heart of the Disagree Better Dispatch is, “How can we disagree in ways that cultivate both sound decisions and robust relationships at work and home?
Conflict resolution articles by topic
Safeguarding the space between
Fine-tuning communication
Maintaining composure
Recognizing mental models
Choosing good process
More food for thought
QUOTATIONS
A compilation of
conflict resolution quotations from around the world
QUERYCARDS “APP”
Online conflict resolution self-coaching questions for insight and calming
REFRAME SERIES
Sample ways to reword messages in order to communicate a concern more powerfully