Just a little wondering out loud.
Fine-tuning communication skills and habits
Word choice, good questions, and good listening skills and habits contribute to effective communication. We disagree better when we align our verbal and nonverbal communication with intentions and attitudes that foster connection and build rapport.
Three essential components of highly effective listening
Pay attention to all three to make the most of this conflict resolution superpower.
Be a better listener with this one crucial habit
You’ll be a better listener when you disagree with someone if you can first master better listening in your everyday conversations. Here’s a good place to start: Trade shift responses for support responses.
Ghost rules
Come out of hiding, you pesky things.
To reduce defensiveness, build up the social bond
Don’t like their defensiveness dance? Change **your** dance steps.
Behind every criticism is a wish
Or, how to be a criticism translator
Break down listening barriers with these 4 questions
The rockstar duo: Good listening and good questions.
Five uncomplicated ways couples can turn arguments into discussions
Like having a mediator in the living room with you.
Spark a shift in perspective with this question
A good one for your favorite questions list.
How to say no persuasively
Being able to say no is essential for good day-to-day negotiating. Yet it can evoke anxiety about appearing obstructive, unkind, or unhelpful. If you want a way to keep yourself from saying yes when you really do need to say no, pack this research-supported technique in your toolkit.