Just a little wondering out loud.
Fine-tuning communication skills and habits
Pay attention to all three to make the most of this conflict resolution superpower.
You’ll be a better listener when you disagree with someone if you can first master better listening in your everyday conversations. Here’s a good place to start: Trade shift responses for support responses.
Come out of hiding, you pesky things.
Don’t like their defensiveness dance? Change **your** dance steps.
Or, how to be a criticism translator
The rockstar duo: Good listening and good questions.
Like having a mediator in the living room with you.
A good one for your favorite questions list.
Being able to say no is essential for good day-to-day negotiating. Yet it can evoke anxiety about appearing obstructive, unkind, or unhelpful. If you want a way to keep yourself from saying yes when you really do need to say no, pack this research-supported technique in your toolkit.