Five ways to stop “less-than”-ing during conflict and conflict resolution.
Mental models in problem solving
We all use mental models to make sense of our world and experiences. Mental models are the beliefs, frameworks, mental images, and generalizations we use to understand and explain what's happening. The way we think about people and problems has an important impact on how effectively we solve problems, resolve conflict, and make good decisions.
Is a distancing spiral quietly damaging your important relationship?
Avoidance isn’t always a bad idea, but when it feeds a distancing spiral it sure is.
How to be truly helpful when someone is upset
Dismissive positivity and buried empathy begone.
On the importance of knowing what really matters
And how to avoid potholes, too
3 reasons they won’t change their behavior–and what to do about it
Changing our minds is exhausting.
Spark a shift in perspective with this question
A good one for your favorite questions list.
How to disagree better
Have better disagreements in your personal and professional relationships.
Every conflict contains a bid to be seen
I matter.