I matter.
Mental models
We all use mental models to make sense of our world and experiences. Mental models are the beliefs, frameworks, mental images, and generalizations we use to understand and explain what's happening. The way we think about people and problems has an important impact on how effectively we solve problems, resolve conflict, and make good decisions.
Do the next right thing
The best kind of experiment.
Avoid this common blunder when confronting difficult behavior
Welcome to Do-Land.
Blame vs contribution (and how to make the shift adroitly)
Intention matters.
A lesson in compassion and understanding from a most annoying woman
Thank you, Universe.
Flip the problem to illuminate hidden solutions
Prevent your natural negativity bias from hijacking your smarts.
Doubt your conflict story
It’ll steer you wrong.
A visualization for letting go of things you can’t change
Find a quiet spot for two minutes.
