You only need to see two or three feet in front of you.
Mental models in problem solving
We all use mental models to make sense of our world and experiences. Mental models are the beliefs, frameworks, mental images, and generalizations we use to understand and explain what's happening. The way we think about people and problems has an important impact on how effectively we solve problems, resolve conflict, and make good decisions.
Three threads at the heart of every argument
It doesn’t matter what you’re arguing about — the three threads are there.
An alternative to perspective-taking when you want to reduce animosity
Try counterfactual thinking instead.
What is the real issue?
Real is a rabbit in a bramble patch.
A conflict resolution mini-manifesto
Five ways to stop “less-than”-ing during conflict and conflict resolution.
Is a distancing spiral quietly damaging your important relationship?
Avoidance isn’t always a bad idea, but when it feeds a distancing spiral it sure is.