Disagree better newsletter

The way we deliver feedback can make the difference between instant defensiveness and thoughtful consideration. 

We disagree better when we understand the ways our mental models help and hinder us during conflict.

One reason disagreements get messy is that people are on different train tracks and don’t know it.

Effective communication requires both sending and receiving skills. This communication tool will help you do both.

Venting anger doesn’t help you calm down and increases aggression. Let’s stop perpetuating a myth.

Look for the underlying message in this frustrating dynamic at work or home.

Just a little wondering out loud.

Trade shift responses for support responses.

Come out of hiding, you pesky things.

A good one for your favorite questions list.

A single question almost magical in its power to help.

Under-match the behavior.