Tammy Lenski

Conflict resolution tools and strategies for key relationships at work and home

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Talk it out successfully

Conflict resolution for key relationships at work and home

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Conflict:

A signal that something important is at stake. A chance to talk about what really matters. An opportunity to deepen connection and collaboration.

Conflict resolution:

A deeper understanding of what’s important. A smart decision with real buy-in. A relaxing of tension. A relationship made stronger.

Talking it out

Whether we’re at the conference table or the kitchen table,

every conflict resolution conversation has 3 core layers

The 3 layers

Remember this acronym: CAP

Communication

How we express ourselves and listen

Attitude

The frame of mind we bring to the conversation

Process

How we orchestrate the conversation

All 3 layers matter

When we attend to the 3 layers skillfully, we create conversations that strengthen collaboration, build alignment, and foster healthy relationships.

When conversations become difficult, one or more of the layers usually needs attention.

Hello

Hello, I’m Tammy Lenski

For over 20 years I’ve been helping people talk things out successfully at work and home.

I give away a lot of what I know on my blog and podcast, and would love to share it with you.

Join thousands worldwide

Dr. Tammy Lenski

Talk it out successfully

Conflict resolution techniques that actually reinforce your most important personal and professional relationships 1-2 articles per month + occasional announcements