By the time we decide to get help with a conflict, or by the time we’re called in to help others, the conflict has often become chronic or acute. Chronic conflict and acute conflict are harder to resolve and more likely to damage personal and workplace relationships. Resolution of chronic or acute conflict is reactive. Upstream conflict resolution is proactive and mitigates acute and chronic conflict’s side effects.
You’re standing at a river bank and hear a child crying. You look around you, but see no child. Then you’re shocked to see a toddler floating by, struggling to stay afloat. The person next to you jumps into the water to rescue the child. Almost immediately, another toddler floats by, then another and another. You dive in and rescue two of the toddlers. Other bystanders jump into the water too. But the children keep coming.
© 2020 Tammy Lenski