Conflict resolution tools and strategies for key relationships at work and home
Great conflict resolution is about more than improving communication. It's about helping people keep their balance in the middle of difficulty. And it's about helping the conversation unfold in a way that great results are more achievable. With tools that help you improve communication, support people, and use good process, you'll stand out as a savvy problem-solver.
Have you ever seen the Chinese character ting, to listen? Many of you will have seen this already, I’m sure. For those of you seeing it for the first time, I hope you enjoy it and save a copy for yourself.
I don’t know how it is I’ve blogged here for so long and shared the following in workshops for so long, yet somehow never posted it for you.
Bi-weekly insights + occasional announcements
