For years, I helped people resolve their disagreements as a professional mediator, coach, and teacher. After two decades of focusing on agreement, I now center my work on disagreement — helping people disagree better. That’s where the real conflict resolution magic is: To disagree in ways that protect vital relationships even when debating robustly.
I work with individuals, pairs, teams, and audiences who want to fine-tune or accelerate results like these:
- Reduce friction or change a difficult dynamic at work or home.
- Confront a recurring problem with a partner, colleague, or employee in a way that reduces risk to the relationship.
- Re-calibrate reactions in conflict situations.
- Craft an effective response to an escalating conflict.
- Anticipate a difficult conversation and figure out how to navigate it most successfully.
- Strategize how best to approach a conflict situation in your role as an organizational leader, manager, or mediator.
- Lead robust team conversations and reach sound decisions with genuine alignment.
“Innovative and trailblazing”
Awarded by the Association of Vermont Independent Colleges for excellence in teaching undergraduate and graduate students
Mary Parker Follett
Awarded by the Association for Conflict Resolution for innovative and pioneering work in the conflict resolution field
Awarded by the New England Association for Conflict Resolution for significant contributions to the conflict resolution field
Academy of Advanced Practitioners
Inaugural member of the Association for Conflict Resolution’s most advanced membership level
Dr. Tammy Lenski founded her conflict resolution firm in 1997 after a decade in higher education leadership as a dean, vice president, and assistant professor. In addition to working with private clients, she’s served on the faculty of four U.S. graduate programs (Woodbury College, University of Massachusetts, Marlboro College, Lipscomb University), including as co-founder of the world’s first master’s degree in mediation at Woodbury College.
Tammy has mediated thousands of private, court-affiliated, and online cases and has served as a keynote speaker and presenter for regional, national, and international conflict resolution conferences, private organizations, and higher education groups. She’s served on numerous boards, committees, and professional panels, including the New England Association for Conflict Resolution, New Hampshire Supreme Court ADR Committee, New Hampshire Conflict Resolution Association, Vermont Women in Higher Education, New Hampshire Probate Court Mediation Panel, SquareTrade Mediator Panel (mediation for eBay), the New England Resource Center for Higher Education Think Tank, and the Monadnock Humane Society.
Tammy’s two books, The Conflict Pivot and Making Mediation Your Day Job, have sold more than 40,000 copies worldwide. Her popular conflict resolution blog has readers on six continents and at organizations as diverse as Intel, Daimler AG, PricewaterhouseCoopers, Kennedy Center, Kaiser Permanente, Harvard, the FBI, and the U.S. SpaceForce.
Tammy earned her bachelor’s degree in world literature from Middlebury College, a master’s and a doctorate in higher education leadership from The University of Vermont, and a post-doc certificate in mediation and conflict resolution from Woodbury College.
A native New Yorker, Tammy has resided in northern New England, United States, for decades. She currently lives in New Hampshire with her husband of 30+ years and two exuberant mutts. When she’s not working, she’s usually hiking, competing in dog agility, or exploring her Scottish and German roots.