I created this poster as a handout for a conflict resolution workshop I’m teaching this week. I thought you might enjoy it, too.
Click on the image below to get the downloadable PDF…feel free to share, print, post it on the fridge.
Great conflict resolution is about more than improving communication. It's about helping people keep their balance in the middle of difficulty. And it's about helping the conversation unfold in a way that great results are more achievable. With tools that help you improve communication, support people, and use good process, you'll stand out as a savvy problem-solver.
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