Great conflict resolution is about more than improving communication. It's about helping people keep their balance in the middle of difficulty. And it's about helping the conversation unfold in a way that great results are more achievable. With tools that help you improve communication, support people, and use good process, you'll stand out as a savvy problem-solver.
Podcasts that have caught my attention lately
These are some of my current favorite problem-solving podcasts on the topics of conflict resolution, communication, and how people tick.