I’ve written a short guide is intended to give you a concise overview of interpersonal conflict resolution at work or home.
If you’re intrepid and willing to experiment, the ideas presented here will point you in a direction.
Conflict is complicated and most of us cannot possibly remember a long recipe of things to do and not do during a conflict conversation. So, the guide is decidedly minimalist and attempts to focus your energy and attention on the places you have the greatest likelihood of shifting the conflict to a better place.
Find the guide here: The Concise Guide to Interpersonal Conflict Resolution