For once, labels are a good thing.
The best conflict resolution and communication skills in the world are little use if we can't access them when we need them most. Self-mastery is about being able to think clearly, respond nimbly, and maintain our equilibrium in the face of difficult and stressful interactions. The following articles offer self-mastery insights from my 20+ years in the field as a mediator and the latest research from psychology, neuroscience and related fields. Use them in your own quest for self-mastery and for helping others.
Use a centering question to get your balance back.
I blew my top and my friend surprised me.
Access your good skills when you need them most.
What a good use of 10 minutes.
What would Bart Millar do?
Just a trip down memory lane.
SO much better than well-meaning reassurance.