Self-coaching questions for conflict resolution.
The best conflict resolution and communication skills in the world are little use if we can't access them when we need them most. Self-mastery is about being able to think clearly, respond nimbly, and maintain our equilibrium in the face of difficult and stressful interactions.
Never has a rubber duck been more helpful.
Don’t suppress or stifle — shift.
Go ahead, cozy on up to it.
Have better disagreements in your personal and professional relationships.
We’ll call this the George Takei method.
For once, labels are a good thing.
Use a centering question to get your balance back.