There’s a whole lotta gray between the black and the white.
Good problem-solving process
The way we structure and orchestrate a problem-solving conversation influences not only how the conversation unfolds, but also the solutions that become visible and the quality of participation.
We belong to each other. – Mother Teresa
Get ahead of acute or chronic conflict.
Have better disagreements in your personal and professional relationships.
3 questions for choosing the right tool at the right time.
Use the psychology of agreement to start your conversation right.