There’s a whole lotta gray between the black and the white.
Good problem-solving process
The way we structure and orchestrate a problem-solving conversation influences not only how the conversation unfolds, but also the solutions that become visible and the quality of participation.
5 ways to deal proactively with conflict while working from home during the coronavirus outbreak
We belong to each other. – Mother Teresa
Upstream conflict resolution
Get ahead of acute or chronic conflict.
How to disagree better
Have better disagreements in your personal and professional relationships.
Choosing the right conflict resolution tools
3 questions for choosing the right tool at the right time.
Start with a small yes
Use the psychology of agreement to start your conversation right.
Slow down and be the Bedouin
It’s all about frame of reference.
Do the next right thing
The best kind of experiment.