Let’s not make it more complicated than we have to.
Use good problem-solving process
Good problem-solving process is like a road map — it orients us to where we are, helps us identify an effective route to our desired destination, and helps us find an alternate route when we get stuck. We disagree better when we navigate the conversation coherently and have good options for extricating ourselves from quagmires we stumble into.
There’s a whole lotta gray between the black and the white.
We belong to each other. – Mother Teresa
Get ahead of acute or chronic conflict.
Have better disagreements in your personal and professional relationships.
3 questions for choosing the right tool at the right time.
Use the psychology of agreement to start your conversation right.
It’s all about frame of reference.
The best kind of experiment.
Fallback criteria save the day. Again.
Another cognitive trap just waiting to spring on you.
That damn gravity.
Stop trying to wrangle people into things. It’s way too much work.
Sit up straight. You’re missing something.
No DeLorean needed.
It’s not news that understanding the other person’s key interests is a crucial skill for your negotiation skills toolbox. I knew that when I went into the contract negotiation in the following story…and I almost blew it anyway. It took a question born out of desperation to teach me that some interests can be elusive, […]
Learn from my pathetic post-grad school salary negotiation.
What is that bump under the rug?
Not all disagreements require long talks to resolve them sufficiently. Sometimes you can use a pre-agreed principle to get them done and get on with your day. Here are two worth considering for your workplace team or family.
New research is challenging the notion that thinking, problem solving, and decision making take place strictly in the head. And finally giving me some credibility after years of placing interactive toys in the middle of my mediation table. How do you put 17 animals in four pens in such a way that there is an […]