3 questions for choosing the right tool at the right time.
Conflict resolution podcast: The space between
A conflict resolution podcast about getting better results from our most difficult and important conversations at work and home. "The space between" is the figurative terrain between them and us, between where we are and where we want to be, and between who we are and who we want to be when we’re in a difficult conversation.
Every conflict contains a bid to be seen
I matter.
How to influence the way people act during conflict
Beliefs can and do create social reality.
A way to turn anger into curiosity
We’ll call this the George Takei method.
Start with a small yes
Use the psychology of agreement to start your conversation right.
Slow down and be the Bedouin
It’s all about frame of reference.
Do the next right thing
The best kind of experiment.
How to politely stop long-winded talkers
“At what point do I get to be the one to talk?”
Avoid this common blunder when confronting difficult behavior
Welcome to Do-Land.
Control emotions better by labeling them
For once, labels are a good thing.
Blame vs contribution (and how to make the shift adroitly)
Intention matters.
A lesson in compassion and understanding from a most annoying woman
Thank you, Universe.
Flip the problem to illuminate hidden solutions
Prevent your natural negativity bias from hijacking your smarts.
4 handy principles for deciding when you can’t agree
Fallback criteria save the day. Again.
Is the Einstellung effect interfering with your problem solving?
Another cognitive trap just waiting to spring on you.
5 bad listening habits and how to break them
Listening is not just waiting to talk.
Doubt your conflict story
It’ll steer you wrong.
The type of problem that makes conflict resolution harder
That damn gravity.
A visualization for letting go of things you can’t change
Find a quiet spot for two minutes.
3 ways to turn adversaries into problem-solving partners
Stop trying to wrangle people into things. It’s way too much work.
How to express a concern without making things worse
A soft start is just the ticket.
Ask yourself this kind of question when an argument rattles you
Use a centering question to get your balance back.
Fighting in a relationship: The gift of anger
I blew my top and my friend surprised me.
This common (but faulty) reasoning leads to bad decisions
Don’t fall for the sunk cost fallacy.
5 impactful questions for handling difficult moments
Don’t go it alone. Take these questions with you.
Is the overconfidence effect sabotaging your communication?
The signal sent may not be the signal received.
An effortless way to discern others’ emotions
Less is more.
How to backpedal after saying the wrong thing
When your mouth gets ahead of good judgment.
Can this key ingredient protect your marriage from relationship conflict?
Psst: It’s not about “resolution.”
The communication method that makes disagreements worse
Move away from that keyboard.
