We use tools to do something more effectively and efficiently. But just like physical tools, ill-chosen conflict resolution tools will not yield the results we need. Here are three questions to help choose and use the right conflict resolution tools for the moment. Show notes The Conflict Resolution Toolbox Gaining psychological distance from a conflict […]
Choosing the right conflict resolution tools
We use tools to do something more effectively and efficiently. But just like physical tools, ill-chosen conflict resolution tools will not yield the results we need. Here are three questions to help choose and use the right conflict resolution tools for the moment. If you want to build a house, you’ll need a very large […]
Every conflict contains a bid to be seen
One reason disagreements turn into conflict and ongoing tension is our failure to see — or acknowledge that we see — the other person in the way they most deeply wish to be seen in the world. One way to disagree better is to respond to their bid to be seen, not with miserly reticence, […]
Every conflict contains a bid to be seen
I matter.
How to influence the way people act during conflict
In this episode If you believe someone is aggressive, could they behave more aggressively with you than with others? If someone believes you are a hostile person, are you likely to act more hostile when you interact with them? It’s called behavioral confirmation and if you’re interested in your own or others’ conflict behavior, it’s […]
How to influence the way people act during conflict
Beliefs can and do create social reality.
A way to turn anger into curiosity
In this episode Only people we love and care deeply about can make us so angry we want to blow a gasket, says famed Star Trek actor George Takei. When someone or something we care deeply about sparks big anger, here’s a way to turn anger into curiosity and use it positively. Show notes This […]
A way to turn anger into curiosity
We’ll call this the George Takei method.
