There’s a whole lotta gray between the black and the white.
Never has a rubber duck been more helpful.
Dismissive positivity and buried empathy begone.
And how to avoid potholes, too
Or, how to be a criticism translator
The rockstar duo: Good listening and good questions.
Don’t suppress or stifle — shift.
Like having a mediator in the living room with you.
Changing our minds is exhausting.
We belong to each other. – Mother Teresa
Get ahead of acute or chronic conflict.
Go ahead, cozy on up to it.
A good one for your favorite questions list.
Have better disagreements in your personal and professional relationships.
3 questions for choosing the right tool at the right time.
Beliefs can and do create social reality.
We’ll call this the George Takei method.
Use the psychology of agreement to start your conversation right.
It’s all about frame of reference.
The best kind of experiment.
“At what point do I get to be the one to talk?”
Welcome to Do-Land.
For once, labels are a good thing.
Thank you, Universe.
Prevent your natural negativity bias from hijacking your smarts.
Fallback criteria save the day. Again.
Another cognitive trap just waiting to spring on you.
Listening is not just waiting to talk